Job Summary:
Job responsibilities:
- Manage control-related activities and provide control related due diligence to business to foster a strong risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Collaborate with internal Audit, Regulatory Management and Compliance to help facilitate Audits, Exams and-internal testing
- Collaborate with business, legal, risk, compliance and other partners to devise, monitor and challenge Issues and Actions Plans (APs) to ensure that control gaps are sustainably addressed, ranging from self-identified issues to regulatory enforcement actions
- Provide guidance and partner with business to ensure all initiatives go through proper new Business and change management processes.
- Manage the Operational Risk Assessment for New Business & Change Management Initiatives and provide controls requirements for identified incremental risks.
- Partner effectively with colleagues across business, operations management, legal, compliance, risk, audit, regulators and technology control functions to ensure consistent and rigorous operational risk practices and control programs including proactive theme-based reviews, identification and mitigation of risks and control design & performance evaluation
- Working with Regional Product Control Managers to ensure adequate oversight and governance on all key risks
- Support Payment Business/Regional/Local Control Forums; escalate control deficiencies based on key reporting indicators.
Required qualifications, capabilities, and skills:
- 8 plus year’s experience within banking and financial services across Payments/Operations/Internal Control.
- A strong team player and proactive problem solver with proven ability to evaluate processes, controls and issues to determine the inherent risks
- Proven ability to communicate effectively (both oral and written), with high degree of comfort communicating with senior management, internal and external audit as well as peer groups.
- Strong analytical and problem-solving skills with the ability to exercise sound and balanced judgment; attention to detail and be able to effectively prioritize.
Preferred qualifications, capabilities, and skills:
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Product experience in Payment will be preferred
- Fluent verbal communication skill in Cantonese and Mandarin is preferred, to communicate with key stakeholders and regulators