Wells Fargo Loan Documentation Processor 

United States, Arizona, Chandler 

684732103

In this role, you will:

• Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products.
• Perform loan documentation for moderately complex loans.
• Process and close for loan products
• Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups.
• Receive direction from Loan Documentation supervisor and escalate non-routine questions.
• Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals.
• Interact with immediate Loan Documentation team and functional area on routine process.

Required Qualification:

• 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Loan operations experience
• Financial services industry experience
• Ability to analyze applicable policies and procedures to ensure financial integrity of customers.​
• Exposure to Wells Fargo Small Business Lending Operations systems such as: CPS, FDR, or BCS, BLAST and ICMP
• Ability to address and resolve complex customer issues.
• Excellent verbal, written, and interpersonal communication skills.
• High attention to detail and accuracy skills
• Strong telephone etiquette skills
• Ability to multitask.
• Ability to exercise independent judgment and creative problem-solving techniques.
• Ability to achieve high production and quality standards.
• Ability to act as a subject matter expert.

Posting Locations:

• 2800 South Price Rd, Chandler, AZ 85286

Job Expectations:

• Ability to work additional hours as needed.
• Ability to work weekends and holidays as needed or scheduled.
• Ability to work a hybrid schedule, at least 3 days a week working in office.