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MoonActive Support Content Writer Israel, Tel Aviv District, Tel Aviv-Yafo 68453035
13.05.2024
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Responsibilities
- Write and edit articles and templates which are read by millions of players monthly.
- Team up with multiple studios to develop content according to the game's tone of voice.
- Collaborate with cross-functional teams to enhance our users’ support experience.
- Take part in developing our brand guide and content strategy
- Build monthly reports to monitor the performance of our help centers to find areas for improvements
Requirements
- At least 2 years of proven experience as a content writer, technical writer, or knowledge base writer.
- Curious and interested in data analysis, with a desire to strengthen quantitative and qualitative skills
- Native-level English speaker with a deep-rooted passion for spelling and grammar
- Strong ability to explain elaborate concepts into user-friendly content
- Ability to adapt tone and style for various types of content
- Proactive and creative individual with a sharp eye for details
- Experience in a customer-facing environment - Advantage
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