Your impact
Ideally you will be based close to one of our southern Ontario offices (London, Kitchener, Toronto) so you can easily attend client/team meetings when required, but being located anywhere in Ontario is workable. We want to hear from you if you have had previous success in a similar leadership role in Operations Management or you are looking for an exciting opportunity to make that next step in your career!
is a key member of the Canadian leadership team responsible for delivery leadership for a regional portfolio of water infrastructure projects, as well as supporting client management and satisfaction, and meeting or exceeding Gross Margin (GM). As the MOP, your main responsibilities will be:
- Client Management
- Intentional client engagement on active projects, including providing project director or project sponsor level interactions with Client leadership team
- Identification and integration with sales opportunities through Client engagement
- Provide inspirational leadership and career development for the aligned Project Managers, who may be your direct reports
- Assist the project managers (PMs) and Client Services Leads (CSLs) with Client management and satisfaction
- Lead recruitment and hiring of talent, and talent retention
- Promote inclusion and diversity
- Ensure adherence to HSE requirements for all projects in their portfolio and aligned PMs
- Exemplify, promote, and lead Jacobs’ Values (We do things right, We challenge the accepted, We aim higher, and We live inclusion)
- Ensure compliance with all Project Execution Group (PEG) /Quality policies, procedures, protocols and work instructions, and appropriate use of all mandated project tools
- Review and approve proposal /project contract documents, risk and pricing
- Conduct monthly Project Reviews on all portfolio projects and publish the project review report with critical issues and actions
- Drive the delivery of budgeted gross margin (GM) for a portfolio of projects and aligned PMs.
- Enhance GM results through focus on change management, cash management, and delivery of high quality, value added services to our clients.
- Provide portfolio quarterly forecasts and monthly estimates for delivered GM and gross revenue (GR) against the annual business plan
Here's what you'll need
- Strong inspirational leadership skills
- A collaborative and proactive communication style
- Demonstrated project and portfolio management experience, with preference for direct experience in a consulting engineering environment
- Water market project delivery experience, with preference for direct experience in the GTA Water market
- Financial experience required along with demonstrated strong commercial and business acumen
- Experience with contracts and risk management
- Broad experience with project execution for various types of contracts
- Demonstrated ability to drive accountability and compliance with procedures for planning, execution, and performance
- Formalized education /degree in related field is required; Professional Registration is preferred
- Strong organizational skills
- Demonstrated experience coaching and mentoring
