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The Insights and Reporting Analyst will play a crucial role in managing complex reporting projects that gather and integrate large volumes of data. This position requires deep expertise in flood insurance, exam support for escrow administration, and SQL reporting. The analyst will be responsible for interpreting data, developing actionable insights, and managing various projects, including transitions and replacements of systems and vendors. The role also includes handling escalated complaints and ensuring compliance with regulatory requirements related to flood insurance.
Key Responsibilities:
Provide expertise in flood insurance, ensuring compliance with regulatory standards.
Assist in preparing for and supporting exams related to escrow administration.
Ensure all documentation and processes meet regulatory and compliance standards.
Develop and maintain SQL queries to generate reports.
Perform data extraction, transformation, and loading (ETL) to support reporting needs.
Analyze complex datasets to identify trends, patterns, and insights.
Address and resolve escalated complaints related to flood insurance and escrow administration.
Collaborate with relevant departments to ensure quick and effective resolution.
Oversee projects related to the transition from CoreLogic to ServiceLink.
Manage projects involving escrow administration, service transfers, system replacements, and vendor transitions.
Ensure projects are completed on time, within scope, and meet quality standards.
Acquire data from multiple sources to perform in-depth analysis and reporting..
Manage service transfers, system replacements, and vendor transitions related to escrow administration
Basic Qualifications
Bachelor's degree, or equivalent work experience
Eight or more years of data analysis experience with large data sets
Preferred Skills/Experience
Strong knowledge of flood insurance regulations and compliance requirements.
Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI).
Excellent analytical and problem-solving skills.
Strong project management skills with the ability to manage multiple projects simultaneously.
Effective communication skills, both written and verbal, with the ability to present complex information clearly and concisely.
Ability to work independently and as part of a team.
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $123,165.00 - $144,900.00 - $159,390.00 Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.These jobs might be a good fit