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Capital One Product Design Lead Senior Manager - Platform System United States, New York, New York 682829756
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This Senior Manager, Product Design Lead, will oversee our platform design system and governance processes – ensuring that when we expand our product feature set, we do so in a methodical, systematic way. We’re looking for a design leader who will take a systems-mindset to defining and deploying consistent, reusable componentry and patterns across our product portfolio. This designer gets excited by enabling fellow design and product partners with the documentation needed to leverage, contribute to, scale, and evolve our library.
What You’ll Do:
As a leader and maker, you’ll be asked to handle responsibilities, including:
Strategy & Planning
Product alignment — creating direction and facilitating product partnership while managing ambiguity and shifting priorities
Facilitation — planning and facilitating workshops with internal partners to deliver experiences that align business and user needs
Prioritization — engaging in strategic portfolio planning to set the product and design roadmap
User-centered — embracing and advocating for an experience mindset, reminding us all to focus on the user, even if our eyes are on the platform
Discovering & Delivering
Research — leading traditional and non-traditional design-thinking methodologies across the product delivery lifecycle, from foundational user research through usability
Collaboration — partnering with technology, product, and the business to uncover needs and translate them into engaging, simple, intuitive, and scalable design patterns
Storytelling — evangelizing the value of a systems-mindset, influencing partner adoption and making it easy to realize business impact
Form & Function — demonstrating robust knowledge of UX best-practices, having a sharp and highly critical eye for visual design, and balancing those with what is needed functionally and what can be built realistically
Quality — ensuring alignment to patterns and best practices through oversight and periodic experience review
Guidance – becoming the subject matter expert on pattern usage and approved practices, and providing methods that enable designers and partners to obtain your guidance as they make experience enhancements
Building — delivering reusable components and patterns via high-fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues
Leadership
Enabling easy adoption of and evangelization for using approved patterns and practices
Teaching the mindset for identifying when to create new patterns and when not to
Owning and facilitating the design system contribution model between design, product, and tech
Forming relationships with broader design system teams and thinking strategically about how to plan for eventual cross-business standardizations
Basic Qualifications
10 years of experience in a Product Design role
5 years of experience building and scaling design systems
5 years of experience leading teams
Preferred Qualifications
Experience working with cross-functional teams—including Product, Tech and Design
Experience with prototyping tools, such as Figma, and its advanced features
Experience designing for cross channel experiences
Experience designing for enterprise products
Experience working with design system CMS products, such as Storybook
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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