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Td Bank Compliance Business Oversight Manager US 
United States, New York, New York 
682456760

05.05.2024

Mount Laurel, New Jersey

$110,760 - $178,880 USD


Department Overview:

  • This role will provide compliance regulatory guidance and oversight forDeposit Products, Fraud Operation, and sales/serving of deposit products.
  • This role will be responsible for the following:
    • Regulatory guidance and independent challenge/oversight for new products, projects, regulatory change
    • Subject matter expertise in Consumer Banking regulations, for example: Reg CC, Reg DD, Reg E, Reg Z, E-Sign, FCRA, FDIC
    • Conducting regulatory research
    • Reviewing business line policies and procedures for adherence to applicable regulations
    • Incident and issue management to determine regulatory impact and appropriate remediation
    • Compliance risk assessments and control effectiveness reviews
    • Supporting regulatory reviews including inquiries, audits, and exams
    • Performing independent compliance reviews to test adherence to federal and state regulations

The above details are specific to the role which is outlined in the general description below.

Depth & Scope:

  • Works independently and is accountable for managing a specialized Compliance function or area
  • Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates
  • Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
  • Provides guidance and support to analysts on matters related to portfolio and specialty
  • Typically a subject matter expert for a key functional Compliance area and business
  • Contact for business management, dealing with non-routine information
  • Manages/assists with regulatory reviews including inquiries, audits, and exams
  • Identifies and leads problem resolution for project/program complex requirements related issues at all levels

Education & Experience:

  • Undergraduate degree preferred or equivalent work experience
  • 7+ years relevant experience
  • Relevant professional designations and/or certifications as required
  • Advanced knowledge of a variety of products and services, systems, and compliance advisory standards, procedures, laws, rules and regulations
  • Knowledge of risk management environment, standards and regulations
  • Knowledge of current and emerging trends
  • Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
  • Ability to contribute to strategic direction of the Compliance advisory function and provide advice to senior leadership
  • Skill in mentoring and coaching
  • Skill in using advanced analytical software tools, data analysis methods and specialized reporting techniques
  • Skill in using computer applications including MS Office
  • Ability to communicate effectively in both oral and written form
  • Ability to work collaboratively and build relationships across teams and functions
  • Ability to work successfully as a member of a team and independently
  • Ability to exercise sound judgement in making decisions
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines
  • Ability to handle confidential information with discretion

Customer Accountabilities:

  • Proactively advises the business of new and changed Compliance regulatory and/or policy changes
  • Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
  • Contributes to the development and implementation of Compliance programs
  • Guides partner through the development, implementation, oversight and management of effective Compliance Programs
  • Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
  • Represents Compliance on internal or external committees relating to designated business activities as required
  • Delivers relevant subject matter expertise and Compliance advice to business management
  • Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness ofprograms/policies/practices
  • Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
  • Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate

Shareholder Accountabilities:

  • Actively assists in developing Compliance Team procedures
  • Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
  • Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
  • Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
  • May provide review and content in the development of annual awareness training
  • Manages the risk assessment process for assigned businesses
  • Protects the interests of the organization, our customers and our communities – identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
  • Conducts internal and external research projects; supports the development/delivery ofpresentations/communicationsto management or broader audience
  • Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
  • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
  • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

  • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
  • Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
  • Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
  • Participates in personal performance management and development activities, including cross training within own team
  • Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
  • Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
  • Leads, motivates and develops relationships with internal and external businesspartners/stakeholdersto develop productive working relationships
  • Contributes to a fair, positive and equitable environment that supports a diverse workforce
  • Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

  • Domestic Travel – Occasional
  • International Travel – Never
  • Performing sedentary work – Continuous
  • Performing multiple tasks – Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds – Occasional
  • Sitting – Continuous
  • Standing – Occasional
  • Walking – Occasional
  • Moving safely in confined spaces – Occasional
  • Lifting/Carrying (under 25 lbs.) – Occasional
  • Lifting/Carrying (over 25 lbs.) – Never
  • Squatting – Occasional
  • Bending – Occasional
  • Kneeling – Never
  • Crawling – Never
  • Climbing – Never
  • Reaching overhead – Never
  • Reaching forward – Occasional
  • Pushing – Never
  • Pulling – Never
  • Twisting – Never
  • Concentrating for long periods of time – Continuous
  • Applying common sense to deal with problems involving standardized situations – Continuous
  • Reading, writing and comprehending instructions – Continuous
  • Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.


Our Total Rewards Package


awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.



If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.