Bachelor's degree or equivalent practical experience.
4 years of experience in operations such as trust and safety, scaled operations, intelligence analysis or organizational optimization.
Experience with data analysis and spreadsheet software.
Experience in three of the following areas: Program Management, Policy Analysis, Policy Implementation, Operations Management, Escalation Management, Stakeholder Management.
Preferred qualifications:
Experience in content policy, anti-abuse, and reviewing online content.
Experience with identifying abuse trends or working in news or policy.
Strong analytical skills, including using data to drive strategy and business action, with experience with SQL and spreadsheets.
Analytical skills, with the ability to use data to drive strategy and business action.
Excellent written and verbal communication skills with ability to brief executives.
Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.