Wells Fargo Senior Infrastructure Engineer - Tenant Management 

United States, North Carolina, Charlotte 

681003555

In this role, you will:

• Lead or participate in high level technical concepts spanning technology and business
• Develop specifications for complex infrastructure systems, design and test solutions
• Contribute to the testing of business, application and technical infrastructure requirements
• Drive solutions to reduce recovery
• Review and analyze solutions for cloud security, secrets management and key rotations
• Design, code, test, debug and document programs using Agile development practices
• Design complex system upgrades
• Resolve troublesome trends as they develop
• Develop a long-range plan designed to resolve problems and prevent them from recurring
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Lead the design, implementation, and lifecycle management of M365 collaboration services within a regulated enterprise environment
• Own and manage the M365 tenant configuration, ensuring alignment with internal security policies and external regulatory requirements (e.g., SOX, FINRA, SEC)
• Develop and enforce governance, compliance, and data retention policies across collaboration platforms
• Collaborate with Security, Risk, Compliance, and Legal teams to ensure tenant configurations support audit readiness and data protection mandates
• Monitor tenant health, usage, and performance; proactively identify and resolve issues
• Automate operational tasks using PowerShell and other scripting tools to improve efficiency and reduce risk
• Stay informed on Microsoft’s roadmap and assess the impact of upcoming changes on the institution’s collaboration strategy
• Provide technical leadership and mentorship to junior engineers and operational support teams

Required Qualifications:

• 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of experience managing the Microsoft 365 ecosystem, including core features that span multiple services, including Purview, Integrated Applications, Copilot, Search, and License Management
• 4+ years of experience within the Microsoft Office 365 ecosystem, specifically SharePoint Online, OneDrive and Search
• 3+ years of experience coordinating production configuration changes in M365, preferably using modern infrastructure as code principles (CI/CD)

Desired Qualifications:

• Proven experience as a lead or senior infrastructure engineer in a cloud-first enterprise, with expertise in Microsoft 365 collaboration tools (Teams, SharePoint Online, OneDrive for Business, Exchange Online) and hybrid integration with on-premises infrastructure
• Strong hands-on experience with Azure AD, Conditional Access, identity lifecycle management, and Microsoft 365 Search, including Microsoft Graph API, search schema customization, and compliance integration
• Demonstrated proficiency in PowerShell scripting and automation of M365 administrative tasks
• Experience with Copilot and the Power Platform; Microsoft certifications such as MS-700, MS-500, or Power Platform/Dynamics credentials are preferred
• Proven ability to gather business requirements and translate them into scalable, secure, and user-centric solutions in Agile/Scrum environments using tools like Jira
• Strong analytical, problem-solving, and decision-making skills, with a focus on continuous improvement, risk management, and execution orientation
• Excellent communication and collaboration skills, with the ability to lead cross-functional initiatives and engage effectively with stakeholders at all organizational levels
• Experience working in regulated industries (preferably financial services), with knowledge of compliance frameworks such as ISO 27001, NIST, or FFIEC
• Self-starter with strong planning, prioritization, and follow-up skills, capable of working independently in a structured environment

Job Expectations:

• This position is not eligible for work visa sponsorship

Pay Range

$84,000.00 - $164,400.00

9 Jul 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.