BMC Technical Writer 

India, Maharashtra 

678346800

Responsibilities Include:

* Contribute to the development of high-quality technical documentation by working with writers and engineers to design, scope, develop, edit, and publish technical content as directed by documentation project leaders.

* Under direction from IDD management and lead information developers, take ownership of the documentation for a product or product area.

* Report accurate and timely status for all assignments. Escalate issues to management.

* Work with reviewers and editors to ensure that content is technically accurate, appropriate for the intended audience, and consistent with BMC product documentation standards.

* Deliver documentation on time and with the highest quality possible.

* Help other writers to meet deadlines, as required.

* Assist with monitoring the problem-tracking database to identify documentation problems. Ensure that documentation defects are corrected.

* Improve products by reporting defects, and by participating in activities such as IDD workshops and usability sessions.

* Initiate and recommend creative ways to improve technical information deliverables and processes.

* Make recommendations to improve the content model, style, and structural elements of BMC documentation.

* Learn, follow, and contribute to department and project standards, processes, and procedures.

• Minimum 3+ year experience developing technical documentation.

• Hands-on experience or familiarity with accepted industry-specific authoring tools, such as Confluence wiki, FrameMaker, RoboHelp, Javadoc Help, HTML, XML, Adobe Acrobat, SnagIT, Paint Shop Pro, and so on.

• Basic technical writing skills.

• A basic understanding of the documentation development process, the software development process, and product lifecycles.

• A basic understanding of the relationships between cross functional teams. A willingness and ability to work effectively with and within the processes and systems established by those teams.