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Citi Group VP Project Manager/ Implementation Manager 
Singapore, Singapore 
678168006

11.03.2025

Overview of the Role

  • The Implementation Manager/ Project Manager is expected to manage highly complex and time-sensitive client implementations/ projects covering cash management and trade products.
  • The Implementation Manager/ Project Manager will manage a portfolio of cluster and/or global client projects numbering from approximately 10-20 depending on scope and complexity, with highest level of quality and professionalism.
  • Ensure timely delivery of projects and total client satisfaction: Implement client objectives within standard guidelines and timeframes
  • Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements.
  • Act as the primary interface to client, while coordinating all internal and external project related activities.
  • Support Sales effort by participating as a part of the deal team to prepare client pitches.
  • Comply with all audit, regulatory and compliance directives.
  • Appropriately manage and resolve issues and escalations raised throughout the project through proper issue tracking and escalation channels.
  • Continuously seek to identify opportunities for efficiency and control improvements in the process and Implement such improvements whenever possible.

Qualifications

  • 7-10 years of client management, implementation/ project management experience is good to have.
  • In-depth knowledge and experience with cash/trade products and business processes.
  • Strong influencing skills to manage virtual teams.
  • Expert knowledge of MS Office products, including MS Project.
  • Project Management certification (i.e. Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) is an advantage.
  • A technical background and a strong understanding of human and system interfacing, interaction and design is Good To have.
  • Bachelor's/Universitydegree or equivalent experience is required, Masters degree is good to have.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Project and Program ManagementProgram Management


Time Type:

Full time

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