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EY Manager APAC Legal Operations 
Singapore, Singapore 
677817147

01.12.2024

Legal and compliance departments are facing significant pressure to demonstrate greater value and efficiency. Economic headwinds, Increasing regulations and new legal technologies are prompting legal and compliance departments to do more with less and optimize their functions.. Legal Function Consulting (LFC) and Legal Managed Services (LMS) are among the fastest growing segments of the legal services market, estimated to now be worth over USD3bn. The continued investment in EY Legal Operations (which includes both LFC and LMS) is at the center of the growth strategy for EY Law. As a Manager, you’ll be at the heart of that ambition. You will also be working with stakeholders across industries and with some of the most innovative solutions in the market.

Responsibilities

Major areas where the group provides assistance include:

  • Operating Strategy and Organization Design – assisting clients improvement opportunities and developing responsive and robust organization operating models and metrics.
  • Process and Controls Enhancement – designing effective and controlled processes with enabling technologies to increase efficiency and reduce risk.
  • Effective use of technology – assisting clients in leveraging technologies they already have to improve processes, controls and data management (e.g., Case Management, Matter Management/ eBilling, CLM, IP, eDiscovery/Legal Hold, Document Management Records Management)
  • Legal technology assessment and implementation – assisting clients in evaluating, selecting and implementing technologies that will bring faster and more efficient contracting (e.g., Legal Tracker, DocuSign, Agiloft, Sirion, iManage, Onit, HighQ, etc.).
  • Applying knowledge of emerging technologies – assisting clients with opportunities to leverage GenAI, RPA, AI, Self Service workflows, etc. to drive efficiencies and overall cost reduction across the legal and compliance function.
  • Overseeing the provision of Legal Managed Services including Contract Lifecycle Management, Corporate Secretarial services and Research and Regulatory Mapping.

Responsibilities

  • Gather business requirements and prepare documentation of processes, required functionality, implementation approach, and testing scenarios
  • Analyze functional requirements and business processes
  • Implementing processes and/or systems per client requirements
  • Interacting and communicating with clients as needed
  • Provide project management support to team and client leads
  • Manage client and internal team expectations through proactive communication and engagement
  • Provide regional project management and coordination for Legal Managed Services projects

To qualify, candidates must have:

  • Bachelor's degree and approximately 6 years of related work experience; or Master's degree/JD and approximately 4 years of related work experience (preferred); Legal Operations, Information Systems, Business, Analytics, Finance, Accounting or Legal Studies (undergraduate)/JD (graduate) fields of study preferred
  • Valid PMP, CIPP/E, CIPPM, MBA, or law degree
  • Demonstrated ability to identify and address client needs, develop client relationships and define resource requirements, project workflow, budgets, billing and collection
  • Experience within a corporate legal department or vendor is also valuable.
  • Excellent managerial, leadership, organizational, and verbal/written communication skills
  • Relevant experience in Contract Lifecycle Management and various CLM tools
  • Relevant experience in one or more of the following: a) legal department operations and/or strategy; b) legal and compliance process design and controls; c) change management; d) legal and emerging technologies; and/or e) legal pricing, data and analytics; f) Legal Managed Services; g) Law Firm Operations; h) Legal Function Consulting

What we look for

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues in the industry
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

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