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JPMorgan Fund Servicing Specialist IV 
Philippines, Quezon City 
67627894

23.11.2024

As a Fund Servicing Specialist IV, you'll be responsible for delivering fund service trade operations, processing and validating trades, resolving inquiries, and serving as the contact for escalations.

Job Responsibilities

  • Process and validate trades and investigate/resolve trade-related breaks in accordance with the established work practices and procedures
  • Work with various internal teams such as trade processing, pre-matching, settlements, cash processing, account opening, and asset servicing to process transactions and resolve any exceptions in a timely manner
  • Respond to and resolve client inquiries in a timely manner
  • Strong understanding of Risk Management with ability to manage issues and exceptions above materiality thresholds for resolution
  • Ensure all day-to-day queries are handled within required timelines and escalate issues as necessary
  • Attend and drive internal onshore partner meetings, usually via conference call, to ensure needs and expectations are consistently met or exceeded; ensure resolution of follow up items
  • Active involvement in projects within the team

Required qualifications, skills and capabilities

  • Subject matter expertise in Equities, Fixed Income, FX, Collateral, and Derivatives or strong financial markets product knowledge
  • Strong analytical and problem solving skills, including taking the initiative to drive change and enhance controls
  • Self-starter and ability to learn quickly
  • Strong oral and written communication and presentation skills, including the ability to communicate strategic messages clearly and consistently with the team, making linkages to individual goals and accomplishments
  • Strong relationship management and partnership with a large array of constituents; ability to manage by influence to promote change
  • Leadership with proven ability to manage by influence to promote change
  • Proactive in identifying and escalating issues

Preferred qualifications, skills and capabilities

  • Bachelor’s degree or equivalent, preferred