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Job Description:
Job Description:
This job is responsible for managing a financial center (FC) in collaboration with senior team members, supporting the operational excellence of the FC and ensuring that all aspects run effectively and cohesively. Key responsibilities include overseeing of functions such as the smooth and efficient functioning of the teller line, day-to-day policy and procedure adherence, and improvement of financial center performance. Job expectations include ensuring that directives are implemented and taking up leadership responsibility for the financial center when teammates are absent.Responsibilities:
Manages client traffic, engaging and appropriately routing clients, and fosters client retentionCreates a world class client experience environment
Manages market-level initiatives prescribed by market leadersManages organizational priorities and effective executionManagerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.Financial Steward: Manages expenses and demonstrates an owner’s mindset.
Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
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