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Apple Critical Facilities Technician Data Center United States, Nevada, Sparks 676084421
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- BS degree and equivalent experience or higher in CS or related field.
- 3+ years of software engineering experience in a large-scale environment, of which at least 2 years focused on Application Support Engineering.
- Coding knowledge in Java, Scala and frameworks related to Java.
- Good understanding of SQL.
- Skills and experience in monitoring, alerting, fault analysis, and automation.
- Excellent follow through, organizational ability, and flexibility in a dynamic, demanding environment.
- Analytical problem solver who flourishes with data collection, analysis, and strategic decision-making based on quantitative results.
- Strong problem-solving and critical thinking skills to solve complex problems with innovative solutions. Experience in RCA of technical issues.
- Strong teammate who furthers collaboration; Excellent social skills.
- Strong communication skills and ability to drive triage of critical issues with multiple technical and business teams.
- Good knowledge of RDBMS, PL/SQL and NoSQL, Unix Shell Scripting.
- Working experience on cloud infra, like AWS.
- Experience with one or more - Splunk, monitoring tools, APM & observability.
- Support experience with eCommerce platform is a plus.
- Exposure to Incident and Problem Management processes is a plus.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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