Expoint - all jobs in one place

The point where experts and best companies meet

Limitless High-tech career opportunities - Expoint

SAP Solution Support Engineer - Successfactors Employee Central 
Ireland 
675710367

30.03.2025

What you will do

eproduce customer issues identifying the root cause and interacting with the development team to provide a final solution when required. Will have to Perform weekend support whenever needed.Have to participate in Realtime Support channels like Expert Chat etc.


Core tasks include:

  • Deliver Core Customer Support
  • Knowledge Transfer
  • Proactive Support and Incident Prevention Activities

What you bring

  • 5-8 years of work experience in SuccessFactors Employee Central
  • Should have excellent knowledge in EC core concepts , Position Management , Time Off , MDF, Global Benefits
  • Should have worked in EC Implementation or Support
  • Good understanding of standard business processes & scenarios.
  • Strong customer focus.
  • High attention to detail in identifying root-cause.
  • Ability to understand customer’s business process and able to use that knowledge to anticipate best mode of resolution.
  • Strong analytical skills and ability to apply conceptual thinking.
  • Strong problem resolution, analysis and reporting skills.
  • Strong team player, able to work across a highly matrixed organization.
  • Outstanding task-management and collaborative capabilities.
  • Excellent communication, follow-up and documentation skills.
  • Ability to work with high sense of urgency and proven willingness to commit the additional time and effort on high impact issues.
  • Experience with online communications.
  • Excellent English communication - writing and speaking skills.