Nokia Senior Technical Specialist 

India 

675530907

Key Responsibilities Area :

• Recreate the issues in the lab environment to provide development with the correct analysis to debug the issue
• Able to prepare test environments, including monitoring equipment to find the root cause of customer issues
• Provide Level 3 outage support where you will be working against the clock in front of the customer to resolve the outage
• Attend internal calls with development / test to discuss issues and provide feedback
• Work with Systems Engineers to understand requirements to address issues and to provide improvements
• Ensure the technical integrity of the end to end Small Cells / 5G network.
• Resolve customer trouble tickets within quality guidelines

KNOWLEDGE, SKILLS AND ABILITIES

1. Bachelor’s degree in engineering, in Electronics, Telecommunication, Computer Science, Information Technologies
2. More than 3 years telecommunications experience (2G, GSM, SS7, 3G, UMTS, WCDMA, 4G, LTE, 5G, IoT, NB-IoT, Femto, Small Cells)
3. Preferred experience in Small Cells radio Telecom networks experience
4. Strong development or test or system engineering experience
5. Good Understanding of End to End 3G/LTE / 5G Telecom network & protocol stacks
6. Excellent knowledge of 3GPP specifications & E2E call flows
7. Strong KPI analysis and debug experience
8. Knowledge on Tools like Wireshark, Cell Traces, TCPDump, Core dump, UE log
9. Knowledge on Linux / Unix OS, scripts, network topology, trend analysis, pattern finding is highly desirable
10. Ability to breakdown a technical issue and explain it clearly to the customer
11. Desired knowledge in data network technologies such as TCP/IP, IPv4, IPv6, xDSL, WIFI, Telecom
12. Desired Knowledge in IP routing protocols such as OSPF, BGP, LDP and MPLS (RSVP/LDP) protocols

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark