Forter Senior Data Engineer Research EngineeringNew 

Israel, Tel Aviv District, Tel Aviv-Yafo 

671189397

About the role:

This is position is based in New York City.

What you’ll be doing:

• Serve as the main point of contact for 45-50 customers, managing relationships throughout the customer lifecycle, including renewals and expansions
• Own quarterly renewals forecasting, proactively identifying risks and offering solutions to preserve net dollar retention
• Identify and track upsell opportunities in Salesforce to increase account value and revenue
• Lead QBRs, providing performance insights on fraud trends and industry updates for a portfolio of 45-50 customers
• Support customers in using Forter’s products effectively through training and platform enablement

What you’ll need:

• Desired experience: 2 years of relevant Account Management/Customer Success/Sales experience managing a book of business containing approximately 50 customers. Startup experience is a plus.
• Commercial aptitude: Track record of growing revenue by renewing contracts and expanding accounts through upsells. Experience with an upsell or revenue quota preferred.
• Technical aptitude: Capability to learn technical topics and be a technical operator. Not afraid to roll your sleeves up and get in the weeds while understanding complex technical concepts.
• Relationships: Excellent communication skills both internally and externally. Proven ability to develop relationships with customer executives.
• Program management:

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023, )
• Fortune’s Best Workplaces in NYC (2022, 2023 and )
• Forbes Cloud 100 (2021, 2022, 2023 and )
• #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
• Anti-Fraud Solution of the Year at the Payments Awards ( )
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

• Competitive salary
• RSUs
• Matching 401K Plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance
• Generous PTO policy
• Half day Fridays

Salary Range:+ bonus + equity + benefits