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JPMorgan Senior Product Associate - Personalization & Customer Insights United States, Ohio, Columbus 670762134
22.07.2025
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Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Drive large-scale programs across Product, Technology, Lines of Business (LOBs), and Marketing.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Excellent communication and collaboration skills.
Preferred qualifications, capabilities, and skills
- Experience in personalization and customer insights within a financial organization.
- Familiarity with advanced data analytics tools and methodologies.
Bachelors degree is preferred
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