JPMorgan Small Business Lending Community Impact Lead 

United States, Delaware, Wilmington 

670648550

Job Responsibilities;

• You will be responsible for developing incremental marketing tactics that support targeted areas.
• You will lead the continuation of the Special Purpose Credit Program which is in place, and potentially look to expand it should the environment require it.
• You will be responsible for driving initiatives throughout Agile work environment, and helping ensure that all teams involved have proper understanding of goals and structure of different work stipes.
• You will need to work collaboratively across many different teams, including but not limited too: Risk, Finance, Controls, Legal, Compliance, Product, Marketing (both business and consumer).
• Among other areas, you will lean into initiatives related to our risk and underwriting capabilities, developing and leveraging reporting to track progress in specified areas, and partner with acquisition marketing teams to ensure goals are being met.

Required Qualifications, Capabilities, and Skills:

• Background in data analytics, risk, or marketing: credit card, small business, strategy, or financial-product development experience preferred
• Experience working with analytics, internal reporting, and marketing
• Minimum of 5 years of work experience

Preferred qualifications, capabilities, and skills:

• Identify customer/business insights and use those insights to drive change for small business cards, with a particular focus on how to best help underserved communities
• Have strategic thinking and creative problem-solving skills with the ability to translate strategy into financially sound business plans that meet the needs of small business owners and small business team stakeholders
• Lead and influence large teams of cross-functional internal and external stakeholders and drive business results while demonstrating strong collaboration, relationship and project management skills
• Have a customer-obsessed personality, and be committed to designing experiences and business processes that always place the customer first
• Possess excellent executive-level communication skills and strong leadership/culture-building skills