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Capital One Director - Data Product Management External Affairs 
United States, Virginia, Arlington 
670618849

25.03.2025
Director - Data Product Management, External Affairs

In this role,
you’ll be expected to demonstrate proficiency in five key areas:

  • Human Centered

    • You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product

    • You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision

  • Business Focused

    • You’ll drive your product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful

    • You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates

    • You'll identify, prioritize and mitigate key risks to the business, balancing well managed delivery with speed to market

  • Technology Driven

    • You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business

    • You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job

  • Integrated Problem Solving

    • You’ll find the leverage when solving complex problems

    • You’ll apply sound judgement and ingenuity to broaden the possibilities for creative, win-win solutions

  • Transformational Leadership

    • You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams

    • You’ll help attract and retain top talent to your team

    • You'll effectively influence horizontally and vertically through clear and compelling communication, gaining buy-in to pursue transformational outcomes

As the Product Leader for the External Affairs Data Products team, you will:

  • Create the long term vision and strategy for data product production and consumption for External Affairs

  • Champion the execution of next generation product features utilizing a strong foundation in product management and data platforms

  • Inspire and coach a high performing team of data analysts and/or product managers, while partnering closely with Tech resources who support EA and those across the company

  • Influence stakeholders and customers within all major lines of business and within partner teams including tech, architecture, design, analytics, and risk management

  • Design new user experiences leveraging GenAI and Data Products to allow for EA customers to better gain insights into data and tell compelling stories outlining Capital One’s impact

We want you if you are:

  • Intellectually Curious and a Learner.You ask why, you explore, you're not afraid to blurt out your crazy idea or follow a lead for weeks to find someone with an answer. You are comfortable with ambiguity and a seeker of new challenges. You have a hunger to learn new things, all while exhibiting humility when the time comes to ask for help.

  • Impact-driven.You dream big. You desire to make the world a better place, and you get energy from working with others with similar passions to accomplish big, bold goals.

  • A Communicator and Influencer.You can communicate complex ideas clearly regardless of your audience. You always can rally associates to work with you.

  • A Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on Enterprise goals. You’re well organized, able to multitask and able to prioritize your work.

  • Passionate and Customer Focused.You have a desire and ability to connect with our external and internal customers and stakeholders to fully understand their needs. You care about doing what’s best (not what’s easiest) for the community and for Capital One’s associates and business. You don’t shy away from hard conversations or nuanced decision making, in your drive toward the best outcomes

  • Learner.You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new

  • A Team Player.

Basic Qualifications:

  • Bachelor’s Degree

  • At least 7 years of experience in digital product management

Preferred Qualifications:

  • Bachelor’s Degree in Computer Science or Engineering

  • MBA or Master’s degree

  • 5+ years of experience in Agile product management

  • 5+ years of experience translating business strategy and analysis into consumer facing digital products

  • 3+ years working on large scale, AWS cloud data platforms

  • 3+ years working with data lake concepts or key-value data stores

  • 1+ years working with data analysis to drive insights and make quantifiable prioritization decisions

McLean, VA: $226,000 - $257,900 for Director, Product Management Richmond, VA: $205,400 - $234,400 for Director, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.