Philips Technical Consultant 

India, Karnataka 

669833214

Technical Consultant

You are responsible for

• Collecting requirements to determine appropriate hardware sizing for system solution design.

• Collaborating within the Philips and customer IT resources to recommend clear network strategies.

• Troubleshooting general system configuration at both the platform and application levels.

• Being the Technical liaison/support for customer calls with the project manager. Researching defects listed in release notes and collaborating with engineering teams, to determine impact based on customer requirements.

• Troubleshooting on various components like network, Active Directory, Domain, and Windows issues quickly and effectively.

• Will require you to work in APAC\ANZ\US time zones based on business priorities

• Identifying process improvement opportunities to deliver the product and services to the customer more efficiently and effectively.

You are a part of

You will be part of the Services & Solutions Delivery team for the

You're the right fit if:

• Bachelor’s degree in computer science, Engineering, Biology, Biomedical Engineering, or a related field is required.

• Mandatory : 6+ years of experience in healthcare information technology/cardiology informatics

• Experience in customer service delivery with a focus on technical implementation.

• Good knowledge of Health care Informatics applications – Installation, configuration, and maintenance.

• Expansive breadth of IT knowledge (Networking, virtualization, server hardware, Windows domains, system performance).

• Having good knowledge of DICOM, RIS, HIS, and PACS in a Hospital environment .

• Having hands-on experience in Database administration (MS SQL) and troubleshooting Database problems.

• Having good knowledge of TCP\IP, AD, DNS, DHCP, Groups, and Windows Configuration & troubleshooting .

• Superb customer service skills, including high-level professional and excellent interpersonal skills.

• Demonstrated effective communication skills, diction, grammar, and tone.

In return, we offer you

Our hybrid working model is defined in 3 ways:
There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.