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Philips Technical Consultant India, Karnataka 669833214
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You are responsible for
Collecting requirements to determine appropriate hardware sizing for system solution design.
Collaborating within the Philips and customer IT resources to recommend clear network strategies.
Troubleshooting general system configuration at both the platform and application levels.
Being the Technical liaison/support for customer calls with the project manager. Researching defects listed in release notes and collaborating with engineering teams, to determine impact based on customer requirements.
Troubleshooting on various components like network, Active Directory, Domain, and Windows issues quickly and effectively.
Will require you to work in APAC\ANZ\US time zones based on business priorities
Identifying process improvement opportunities to deliver the product and services to the customer more efficiently and effectively.
You are a part of
You will be part of the Services & Solutions Delivery team for the
You're the right fit if:
Bachelor’s degree in computer science, Engineering, Biology, Biomedical Engineering, or a related field is required.
Mandatory : 6+ years of experience in healthcare information technology/cardiology informatics
Experience in customer service delivery with a focus on technical implementation.
Good knowledge of Health care Informatics applications – Installation, configuration, and maintenance.
Expansive breadth of IT knowledge (Networking, virtualization, server hardware, Windows domains, system performance).
Having good knowledge of DICOM, RIS, HIS, and PACS in a Hospital environment .
Having hands-on experience in Database administration (MS SQL) and troubleshooting Database problems.
Having good knowledge of TCP\IP, AD, DNS, DHCP, Groups, and Windows Configuration & troubleshooting .
Superb customer service skills, including high-level professional and excellent interpersonal skills.
Demonstrated effective communication skills, diction, grammar, and tone.
In return, we offer you
Our hybrid working model is defined in 3 ways:
There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
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