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SAP Developer Support Associate 
Singapore, Singapore 
668906859

12.12.2024

Purpose and objectives

As a Developer Support Associate, you’ll collaborate with a diverse team of AI developers, scientists, data engineers, DevOps engineers, and architects to build best-in-class AI products. You will serve as a key operational pillar, supporting local leadership to meet fixed timelines. Success in this role will be measured by your ability to deliver initiatives with top-notch quality, such as enhancing operational efficiency and team productivity.

Operations Support Responsibilities

  • Collect and maintain department Internal Orders and Transfer Project details
  • Coordinate Legal documents, NDA's, third party contracts with the regional and SAP AG Legal departments
  • Support budget planning, tracking, and processing of expense reports, internal cross charge and vendor payments.
  • Coordinate and assist team with IP and Patent matters
  • Assist in organizing training sessions, managing registrations, and maintaining learning and development records.
  • Coordinate team events, liaising with vendors for catering and logistics.
  • Maintenance / update of team shared folders, workzone page, distribution lists, and internal communication channels e.g. Slack, MS Teams Channels, etc.
  • Organize team meetings, all employee meetings, and other types of events.
  • Maintenance of team assets, documents, lockers.
  • Act as a central contact person for all employees in the department and provide ad-hoc support if needed.

HR & Recruiting Operations Responsibilities

  • Understand HR & Recruiting principles and act accordingly
  • Responsible for necessary administrative tasks associated with this role in collaboration with other HR teams as necessary
  • Dealing with enquires (phone, email) related to HR & Recruiting process in an efficient and professional manner
  • Facilitate the onboarding process for new hires, including laptop procurement, lockers assignment, and distribution list management, training arrangement, etc.
  • Manage the offboarding process, including locker assignment removals and checklist processing, etc.
  • Coordinate and support Center’s Internship, PhD scholar and other research and academic programs
  • Track project milestones, including following up with researchers and research partners including Universities

Executive Assistant Support Responsibilities

  • Coordinate and interact with executive assistants inside and outside SAP as a regular part of the job.
  • Support managers with administrative assistance (e.g. scheduling of meetings, meeting infrastructure like conference room booking, facilities booking, travel management etc.)
  • Prepare meeting agendas, create and distribute meeting materials, taking meeting minutes, send follow-up communications and tracking action items.
  • Assist oversea executives visit in Singapore (plan meeting agenda, booking of meeting rooms, events arrangement, etc.)
  • Collaborate with other departments to plan and execute local or regional activities.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • Degree in Information Systems, Finance, HR, or Business Administration (or equivalent).
  • Strong in organization, planning, collaboration, and execution
  • Excellent communication skills: oral, written, and in presentations.
  • Proactive and Self-motivated with ability to work independently within a complex and high-pressure environment
  • Excellent social and emotional intelligence quotient
  • Strong knowledge of all aspects of MS Office, especially Outlook, PowerPoint, and Excel
  • Strong ability to prioritize and deliver quickly with high sense of responsibility
  • Self-learner with out-of-the-box ideas and proposals
  • Ability to multi-task and deliver highest quality work under time constraints in global environment
  • Flexible and capable of multi-tasking/managing a broad variety of tasks and topics
  • High level of integrity and confidentiality

WORK EXPERIENCE

  • 1 - 3 years of operations and administration experience
  • Knowledge of internal systems at SAP (such as ISP, CSS, SAP Corporate Portal etc.) would be advantageous
  • Work experience at an executive assistant (EA) level position in technology or consultancy industry is preferred

We win with inclusion


Successful candidates might be required to undergo a background verification with an external vendor.