EY Lead Analyst 

India, Haryana, Gurugram 

668494405

- Risk Management Services

This is a role that requires incumbent to own & execute a variety of global processes related to compliance monitoring of engagements across Service Lines on Legal & Regulatory requirements & EY Policy requirements. The candidate should be comfortable working in an unstructured & complex environment requiring out of the box thinking, logical reasoning, sound verbal & written communication skills, ability to make prompt yet well informed decisions.

Accordingly, we are looking for a Lead Analyst who shall be responsible for timely execution of compliance testing processes including conducting research and analysis to identify any potential non-compliance with policy/guidance or any potential regulatory breaches. The person shall also be required to assist in other process related requirements.

Technical expertise

• Conduct research using both systematic and intuitive secondary research techniques
• Study the research findings, draw inferences and conclusions in response to the research requirement
• Use analytical and project management methodology and tools
• Complete all assigned projects/tasks in line with the standard operating procedures and stipulated timelines
• Facilitate and drive the processes to completion
• Perform periodic review of team’s deliverables to evaluate completeness, accuracy, and appropriateness
• Flag issues/potential challenges at appropriate time so that timely action can be initiated
• Develop subject matter expertise in RMS wide process & policies
• Identify & execute opportunities of process improvement & efficiency gains
• Continuously add value to assigned processes and develop solutions for situations that may not have been previously documented
• Take ownership of a variety of operational activities for seamless functioning of the process
• Provide feedback to the team members and help them move up the learning curve

Client Management

• Drive business development & scope expansion conversations with the Global, Area and Regional Risk Management and Service Line Quality leadership
• Responsible for addressing & resolving service delivery issues / escalations

People Management

• Manage performance of the team members from setting goals to assessing performance against goals to providing performance feedback
• Manage and address potential conflicts amongst the team members
• Work cohesively with the team to address their issues/concerns and maintain a positive working environment
• Ensure adherence to work-flow protocol and tools
• Coordinate training schedules for new and existing members of the team

Skills and attributes for success

• Pledge for quality of output through internal review mechanisms
• Manage day-to-day administrative issues & communicate appropriately to the customers at GDS
• Responsible for achieving customer satisfaction measures / project critical success factors
• Capable of identifying issues and analyze scenarios against policy requirements
• Clear communication skills (written and oral) with good email etiquette
• Experience with applications or programs like MS Excel, MS Forms and SharePoint lists

To qualify for the role, you must have

• MBA or equivalent post-graduate degree from a reputed institute
• At least 4 years of professional experience
• Exposure of handling international customers/client interaction
• Well-developed analytical, interpersonal, and verbal and written communication skills in English
• Knwoledge of artificial intelligence to drive process automation
• Credible experience working in a fast-moving, client-driven environment
• Attention to detail and a solution oriented approach
• Flexibility to work in business season (if required)

Technologies and Tools

• Experience in MS office suites like Microsoft 365, MS excel, PowerPoint
• Business analytics tool like Power-BI

What We Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous Learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success As Defined By You: We’ll provide tools and flexibility, so you can make a meaningful impact
• Transformative Leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs
• Diverse and Inclusive Culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.