Job responsibilities:
- Manage external relationships with payment network and merchant partners supporting Commerce Payments team (notably tokenization and provisioning)
- Lead and manage technical and business initiatives between our partners and Chase. This includes overseeing technical intakes/changes, network mandates, and product and data integrations. Serve as both the partnerships manager and product owner for these initiatives.
- Strengthen, manage and report on strategic partner plans/initiatives and overall partner health
- Collaborate with internal cross functional partners (product, corporate development, analytics finance, fraud, legal etc.) to lead all partnership discussions which influence product strategy
- Lead all partner management initiatives (quarterly business reviews, monthly analytics reporting, monthly billing reporting, overall day to day management); both internal and external
- Lead management of all contractual obligations for contracts with key partners
- Collaborate with Corporate Development on deal structures and terms for joint partnerships
Required qualifications, capabilities, and skills:
- 6+ years of experience in strategic partnerships focused in the payments industry, including mobile wallets, payment networks, and platforms
- Experience working in a product focused environment with significant internal and external dependencies
- Experience managing new product implementations, network mandates and technical digital payments projects to support new product initiatives
- Proficient in interpreting and drafting user requirements
- Deep acumen on the mobile & emerging payments landscape, is an avid user of digital payment applications, interested in product and is a strong relationship manager
- Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
- Structured thinker, effective communicator with excellent written communication skills
- Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design
Preferred qualifications, capabilities, and skills
:
- Experience with payment partners, payment networks and payment platforms