5+ years of product management experience in the e-commerce, internet, or fintech industries
3 or more years of experience working in the payments, banking and financial services space
Track record of working with platform teams to define, build, and maintain highly-scalable, mission-critical systems that support payment acceptance, funding, pricing, billing engine, money movement across rails like ACH, Visa OCT/AFT, RTP, Wire etc.
Full stack knowledge of building platform, microservice architecture
Strong analytical skills paired with a data-informed mindset; passion for solving problems (large and small) that result in tangible, measurable results; experience using data and metrics to test hypotheses, validate assumptions and measure success
Deep customer empathy and curiosity; deeply understands customer experience and pain points using usability studies, customer interactions, experiments, and aggregated feedback from internal customer facing teams
Continuously tests and learns and leverages customer insights to inform product decisions and recommendations
Proficient in defining well-thought out user stories, with thorough acceptance criteria and use cases
Outstanding written and verbal communication skills; well honed influencing and negotiating skills; proven ability to handle complex and sensitive situations involving competing priorities
Strong problem solving and negotiation skills, with proven ability to handle complex and sensitive situations involving competing priorities
Self-aware with a strong desire to learn and continuously improve; capable of decomposing a big vision into bite-size milestones, with a strong focus on execution and delivery of results
Exhibits excellent judgment; has relentlessly high standards (is never satisfied with the status quo); Is able to dive deep and is never out of touch with the details of the business or the technology Thinks big; bias towards results
Collaborates with stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones. Anticipates bottlenecks, provides escalation management, anticipates and make tradeoffs
Able to flex between strategy and execution seamlessly, and is energized by a dynamic and fast-moving work environment; strong sense of ownership and thought leadership
Technically conversant; experience working in a collaborative multi-disciplinary team within an interactive process and an Agile development methodology
Undergraduate degree required in computer science, engineering or a related technical discipline (equivalent professional experience will be considered); advanced degree a plus
10% or less travel to other locations based on work requirements