JPMorgan Communications Analyst 

United States, Ohio, Columbus 

664504005

As a Communications Analyst, you will support the Consumer Banking Staff Functions initiatives, create and implement high impact internal communication strategies and executive communications, and support key business initiatives to complement business goals and increase employee engagement. You will work in close partnership with communications partners, senior management, and cross-LOB partners.

You will also help support the management of the Consumer Banking Adopt-a-Branch program – a signature business initiative where senior leaders partner and advocate for one of our 4,800+ branch teams by building ongoing relationships, offering mentorship to Branch Managers and sharing in the branch’s success.

As a communication professional, you will need to be proactive, creative, and detail-oriented with a passion for communications, a focus on the employee experience and the ability to work in a highly-matrixed and extremely fast-paced organization. In addition, you will need to be an A+ writer, problem-solver, possess an out-of-the-box mindset, and inspire confidence and trust.

Job responsibilities:

• Develop holistic communications strategies for key Consumer Banking initiatives and campaign launches, enhance awareness and action for key Consumer Banking activities – including supporting ongoing ‘just in time’ communications.
• Work with communications colleagues, subject matter experts and business managers to strategically plan and develop communications for varied audiences. These include communications for projects, initiatives, and campaigns as well as business-as-usual activities. All communications need to follow brand and communications style guides.
• Develop creative employee-facing campaigns to increase awareness and understanding of certain tools, processes and programs, as well as increase employee engagement.
• Review existing and develop new engagement tactics to deliver impactful messaging to executives, managers, employees, and client-facing colleagues, leveraging all relevant channels

Required qualifications, capabilities and skills:

• 1+ years of professional communications experience.
• Ability to produce clear, concise, well-designed communication in a variety of media including online, print, video, and digital signage.
• Ability to digest complex information and simplify it for internal audiences using clear, easy-to-understand and concise language and visuals.
• Excellent writing and editing skills, and a solid command of grammar, style, proofreading and editing techniques is a must.
• Superior project management skills with emphasis on collaborating with all levels to research, write and produce communication strategies and provide other comprehensive communication support.
• Able to manage multiple projects concurrently with high attention to detail.
• Must be a creative, strategic thinker with a positive attitude, high standards and be committed to delivering high quality communications and must be able to work under pressure in a fast-paced, deadline-driven environment.
• Writing samples are required for consideration

Preferred Qualifications, Capabilities and Skills:

• Significant knowledge of/experience in written communications and partner engagement.
• Degree in Communications, Journalism, English or equivalent; experience working in a communications-based role
• Proficiency in MS Office Suite required.