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Primary responsibilities and SME fields include, but are not limited to:Operations and Maintenance:· Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of post-mortems, root cause analysis and follow-up resolution actions.
· Responsible for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business.
· Responsible for Asset and Inventory management.
· Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
· Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation)
· Develop a complete, deep knowledge of the design intent, operational alternatives and contingency plans related to all Data Center systems.
· Manage the engineering aspects of the Data Centers related to financial and cost control, code and regulatory compliance, personnel management, staff training and development
· Health & Safety, local statutory requirements, environmental and energy management.
· Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA’s and KPI’s.
· Communicate operating philosophies, technical information, objectives and expectations to Amazon personnel and to the vendor critical facilities management teams.
· Providing hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits…etc.)
· Oversee technical compliance auditing and the effective and timely close out of corrective action plans. Perform annual operational reviews with a focus on compliance with the Amazon standards and all applicable regulatory requirements. (Audits).
· Manage the development and delivery of the portfolio of Energy/Environmental Management Programs. Keep abreast of Data Center industry innovation.Incident and Emergency Response:
o Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
o Managing information flow during incidents while providing regular updates to management.
o Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.Mumbai, MH, IND
- High school or equivalent diploma
- 2+ years of data center engineering experience
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