Your impact
Jacobs is looking for an expert in Autodesk applications and design automation. The
Engineering & Design Automation AdministratorThis position can be remote or hybrid in the US.
In this impactful role, you will:
- Perform server and task workstation software updates, Autodesk and automation process, service packs, hotfixes, security patches, etc.
- Set up new projects
- Project template changes, as needed
- Update hardware with standards for AutoCAD configurations and dynamo support files
- Tech support lead on automation user tickets
- Watch for errors and mentor users how to mediate proactively
- Work with design teams to mentor the use of automation for optimization of the system and reduce errors
- Work with leadership digital delivery teams to set expectations and manage goals and strategic initiatives
- Review usage data and generate reports for management
- Monitor usage statistics and guide teams for hardware optimization - Task Timing
- Create success stories of users getting the most out of the system
- Create communications to the practice that promotes use and expansion of the tools
- Write knowledgebase articles that are helpful to users to hone their skills
- Create training as appropriate for users understanding the tools and new features
- Work with vendor support on issues that require coordination of the developers
- Help define future expansion and architecture of the solution with tool stewards
- Solicit feedback from users on the effectiveness of the tools and gather data for vendor software improvement suggestions
- Drive standards globally make it easier to run tasks on Jacobs projects
- May include tech support across all Autodesk products, in addition to automation admin role
