Provide technical support and expertise for our solutions in Projects and Services agreements
Troubleshoot and resolve technical issues for our customers
Conduct training sessions for customers and mentor/ coach field service engineers
Work with the Sales team to drive additional orders and technically support the proposals
YOU MUST HAVE
Bachelor’s degree from an accredited institution in a technical discipline such as technology, engineering or Equivalent work experience
Minimum of 6 years of proven experience in field service engineering, with a focus on complex technical solutions
Strong technical knowledge and expertise in one or more of the relevant technologies below: - Building Access control systems, CCTV and Fire and Gas will be advantageous.
Additional Information
JOB ID: HRD245133
Category: Customer Experience
Location: Taha Hussein St, Cairo Festival City-fifth settlement,,Building A2, Southern, level2,New Cairo,CAIRO,11835,Egypt