Truist Business Operations Senior Manager - Technology 

United States, North Carolina, Charlotte 

660202034

Regular or Temporary:

English (Required)

1st shift (United States of America)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Lead the Business Operations function spanning ET or for a leader of a specific division within ET.
2. Direct and support leader Executive Reporting routines (including but not limited to Board, Committee, Operating, Staff, Investor Relations, External Media)
3. Lead various efforts or projects of significant complexity and/or risk exposure
4. Indirectly and/or directly lead a team or multiple teams of internal and/or external ET resources to deliver various efforts or projects
5. Identify and implement Continuous Improvements to create efficiencies in the running of the organization (including creation and maintenance of polices, standard operating procedures, and/or job aids, and process automation)
6. Establish and maintain relationships across all levels of leadership and partners including but not limited to Finance, HR, Legal / Office of the Corporate Secretary, Risk, Audit, and Communications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree and minimum ten years of related experience or an equivalent combination of education and experience to include general business management, consulting-type work, or other disciplines related to executive reporting, operations management, business management and/or technology.
2. Broad knowledge and demonstrated leadership across multiple areas such as executive reporting, stakeholder management, finance, project management, change management, and resource management.
3. Ability to interpret internal and external business challenges, and apply best practices to improve products, processes, or services.
4. Ability to exercise judgment in solving technical, operational, and organizational challenges.
5. Experience managing a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation.
6. Superior executive-level communication skills (verbal and written), including negotiation, persuasion, and ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.
7. Must possess ability to:
a. Be organized, consume volumes of information, data, and synthesize in an executive summary manner
b. Think critically to connect the dots across information, data, and organizations
c. Support slideware creation for deliverables at the executive level
d. Provide highest level of attention to detail across all deliverables
e. Establish positive working relationships across a large organization
f. Work in a fast-paced environment where quick turnaround is demanded

Preferred Qualifications:

1. Management or strategy consulting experience with large enterprise firms, preferably in Financial Services.
2. Content collateral or PowerPoint creation for executive management, steering committees, or similar senior management audiences.
3. Business writing for senior stakeholder communications.

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.