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Citi Group CITI KYC Control Tower Manager - C12 Advance English Speaker Mexico, Mexico City 659656231
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Responsibilities:
- Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
- Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
- Provide people management and development responsibilities and ensure team service level standards are met
- Liaise with Compliance department and senior management within business units supported
- Oversee new client onboarding and implement process enhancements to improve client onboarding experience
- Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
- Monitor account refresh activity daily to ensure regulatory/document requirements are met
- Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
- Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Ability to manage teams.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
- 5-8 years of experience in Cash Management products, Banking, Global and local regulatory processes
- Advanced English is required. CVs must be submitted in English for consideration.
- Intermediate SQL
- Advanced handling of Excel, Access and office suites
- Handling of data visualization tools.
- Bachelor's degree/University degree or equivalent experience
- 2 to 4 years of experience in database management, report automation and regulatory processes at data level
- Intermediate SQL
- Advanced handling of Excel, Access and office suites
- Handling of data visualization tools.
- Dashboard Creation
- Advanced English
- Soft Skills: Negotiation skills, analytical, attention to details, team work, self driven and decision making.
Time Type:
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