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Your responsibilities will be to:
Act as main customer contact for handling of customer complaints (8D) and all other quality related topics
Organize and manage internal (Stuttgart) and external (on site at customer) containment actions
Guide the cross functional team (CFT) in the production plant as well as Stuttgart laboratory staff for a customer specific complaint analysis
Conduct onsite customer visits when necessary
Support the introduction of new products & applications as well as product changes
Our requirements:
Engineering degree - preferred to the field of Mechanical, Electrical, Industrial Engineering or related
Relevant experience of ideally 3 to 5 years in a similar position; Fresh graduates are also welcomed to apply
Quality related experience in automotive / industrial environment
Familiarity in the problem-solving methodology by using Q-tools such as 8D, Fault-Tree Analysis, Ishikawa
Able to perform basic laboratory testing related to electric motors and actuators
Proficient English language skills are mandatory (German language knowledge is considered a plus)
Highly team-oriented individual, capable of dealing with pressure and adversity
Proactive and organized person with high communication and problem-solving skills
Good time management and collaboration skills, coupled with a quality mindset
Ability to work collaboratively in a truly international and multicultural work environment
Willingness to travel, occasionally on short notice
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