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Johnson Electric Customer Quality Engineer – Import Operations 
Germany, Baden-Württemberg, Stuttgart 
659530156

Yesterday

This role offers a dynamic environment where you’ll coordinate quality activities, manage customer complaints, and act as a vital link between our European customers and our production sites in Asia — primarily in China and in India— all while working in a truly international and multicultural setting.

Your responsibilities will be to:

  • Act as main customer contact for handling of customer complaints (8D) and all other quality related topics

  • Organize and manage internal (Stuttgart) and external (on site at customer) containment actions

  • Guide the cross functional team (CFT) in the production plant as well as Stuttgart laboratory staff for a customer specific complaint analysis

  • Conduct onsite customer visits when necessary

  • Support the introduction of new products & applications as well as product changes

Our requirements:

  • Engineering degree - preferred to the field of Mechanical, Electrical, Industrial Engineering or related

  • Relevant experience of ideally 3 to 5 years in a similar position; Fresh graduates are also welcomed to apply

  • Quality related experience in automotive / industrial environment

  • Familiarity in the problem-solving methodology by using Q-tools such as 8D, Fault-Tree Analysis, Ishikawa

  • Able to perform basic laboratory testing related to electric motors and actuators

  • Proficient English language skills are mandatory (German language knowledge is considered a plus)

  • Highly team-oriented individual, capable of dealing with pressure and adversity

  • Proactive and organized person with high communication and problem-solving skills

  • Good time management and collaboration skills, coupled with a quality mindset

  • Ability to work collaboratively in a truly international and multicultural work environment

  • Willingness to travel, occasionally on short notice