Honeywell Field Service Engr I 

India 

65933339

•Ensure delivery of value to Honeywell clients and customers
• Ensure customer satisfaction through direct liaison with clientrepresentatives, customers and service recipients
• The engineer needs to operate effectively under time constraints and pressurefrom the customer and the business
• Ability to schedule and plan periodic maintenance service to contractcustomer base on service contract requirement.
• To lead a team of technicians to perform the periodic maintenance service andattend to customer’s spot call.
• Development and maintenance of site-specific documentation and qualityassurance information as instructed by team leader
• Availability for and performance of duties outside of normal working hours asper agreed rosters and as directed
• To maintain and establish a good working relationship with the customer.
• To do project management for alteration, additions or retrofit works onservice site.
• Supervision of field installation, cabling in Service projects/Quotedreactive work
• Create new sales opportunities during the application of the project/service
• To propose small work quotation for customer and carried out the proposedwork on acceptance.
• Determine equipment and accessory needs for implementation and inform FSL orFSS in time
• Support FSS or FSL for project cost and progress reporting
• To support sales on technical requirement of maintenance or retrofit sites,and including basic costing of job.
• Estimate materials costs and quantities provide the information to the FSS orFSL, and Service Sales.
• To assist project manager on big scale project to execute the projectsmoothly, on-time and on budget.
• The engineer needs to provide the customer with an awareness of systemamendments to meet his requirements and there by leverage sales and newHoneywell sales initiatives.
• Assist FSS or FSL to achieve service matrix and regional AOP targets.
• Adhere strictly to the Honeywell SOPs, Honeywell HSE policy and requirementsin all activities.
Provide technical support
Ensure customer satisfaction
Perform service maintenance
Supervise a team

• JOB ID: HRD241820
• Category: Customer Experience
• Location: Floor No : 7 , Jogeshwari, Vikhroli Link Road,Mumbai,MAHARASHTRA,400072,India
• Nonexempt