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JPMorgan Vice President - Product Manager Machine Learning Intelligent Operations 
India, Telangana, Hyderabad 
658408461

31.07.2024

We are seeking a highly motivated Product Manager (Vice President) to play an active role in defining and executing our product roadmap. The role of Product Manager is a complicated and ever evolving one that requires individuals in the role to be able to act with authority and interact with skill and confidence across the entire product, assigned Development Teams and the product stakeholders including Operations, Legal, Risk, Compliance and Controls.

As a product Manager in theMachine Learning Intelligent Operations team, you will


Job Responsibilities:

  • The candidate may also require to lead / groom a team of analyst who will work and help achieve the OKR’s of the Area Product through coordinating with different stakeholders to identify the opportunities for Data Science/Analytics which can drive relevant insights for Business.
  • Provide a technical, consulting and domain leadership to a team of Business Analysts, Data Modelling, Data Engineers and Data Scientists with an aim of providing analytical solution.
  • Any prior experience of solutioning or exposure to building knowledge management platform using GenAI
  • Lead the team on requirement gathering, data understanding, defining scope, building, and implementing solution.
  • Leverage different Data Science (Machine Learning, Deep Learning and NLP) & Azure’s AI capabilities to build the solution and analytics strategy.
  • Work with Data Engineering, Data Modelling, Cloud Admin and Power BI team to design an end-to-end solution
  • This position will be responsible for a product area in Machine Learning / Artificial Intelligence to deliver knowledge content via APIs and services suitable to channel (contact center, voice, digital, branches), personalized by persona (agent, specialist, banker, advisor, customer)
  • Execute the strategic knowledge management roadmap and continuously refine requirements to deliver collective knowledge services and capabilities to scale

Required qualifications, capabilities, and skills:

  • 12 to 15 years of product management experience – including defining user experience needs, writing user stories, creating product value propositions, developing features and benefits and developing roadmaps.
  • 5- 10 years of knowledge management, machine learning / artificial intelligence experience or similar Operations experience
  • Strong leadership skills and experience working in agile/scrum teams is a must
  • Ability to synthesize large amounts of information to inform decisions, gain buy-in, and drive work forward
  • Ability to thrive in a fast-paced, innovative, collaborative and cross-functional environment
  • Excellent strategic thinking, problem-solving for senior leaders and executives
  • Excellent written and verbal communication skills: able to visualize and present facts, thoughts and ideas in a clear, concise and convincing manner to senior stakeholders
  • Minimum BS / BTech or equivalent level of education required with additional qualification in AI & ML based tech and Cloud capabilities like Azure and AWS