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Cisco Renewals Finance Controller 
Costa Rica, San José 
657495103

17.12.2024
Responsibilities:
  • Analyze, interpret, and forecast key financial metrics: ATR, Renewal Rates, iACV, Attrition, Bookings, etc.
  • Report key metrics, including renewal rates, attrition, ATR, as well as more traditional bookings measures.
  • Define the future models for forecasting and reporting.
  • Develop the processes to operationalize both forecasting and reporting.
  • Help CX leadership interpret analytics, gain insights, and understand key trends in the business.
  • Presenting and sharing materials with Executive Leadership Teams for Weekly, Monthly and Quarterly results and Forecasts.
  • Sales compensation - collaborating with operations teams to understand and resolve complex issues related to compensation and goaling.
  • Setting Annual iACV and Bookings Targets for annual Goals, including cascading goals within Anaplan.
  • Drive and own SMR/ATR/Renewals Transformation.
  • Develop analytics that will tell CX leadership what’s working, and what’s not.
  • Drive annual plan process - work with CX & CX Finance leadership, Sales Finance to drive the annual planning cycle.
  • Help define the future models for forecasting and reporting, including iACV.
  • Develop the processes to operationalize both forecasting and reporting.
  • Work with CX Sales.
  • Help CX leadership interpret analytics, gain insights, and understand key trends in the business.

As a CX Renewals America’s team leader, you will manage the CX Americas finance team and will be partnering with Americas CX Renewals VP, strategy & planning, sales, extended finance (Regional Sales Finance), IT and operations. You will develop productive working relationships with CX Finance as well as with these other teams.

Our minimum requirements:
  • BS degree in Finance, Accounting or Economics, or related field, MBA
  • 8+ years of working experience in Finance
  • High proficiency with Microsoft Office, Business Objects.
  • Must be highly motivated; able to manage multiple tasks.
  • Advanced proficiency in English, both written and verbal
Preferred Qualifications:
  • High-tech industry experience is a plus

We connect everything – people, process, data and things – and we use those connections to change our world for the better.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.