JPMorgan Principal Technical Program Manager Infrastructure 

United States, Washington, Seattle 

65716362

As a Principal Technical Program Manager at JPMorgan Chase within the Consumer and Community Banking, Infrastructure & Production Management division, you will be at the helm of intricate, multi-functional technology projects and programs. These initiatives will have a significant impact on various groups across the firm, including clients, employees, and stakeholders. Your role will require advanced analytical reasoning and adaptability skills to deconstruct business, technical, and operational objectives into manageable tasks. You will be expected to navigate through ambiguity and promote change. Your technical fluency will be crucial in managing resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Exceptional communication and influencing abilities are required to foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, your contributions will extend to the development of new policies and processes, shaping the future of our technology landscape.

Job responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

Required qualifications, capabilities, and skills

• 10+ years of applied experience and 5+ years of experience driving technology initiatives
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Ability to drive initiatives working closely with SRE's and tech partners, product owners, etc.
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives

Preferred qualifications, capabilities, and skills

• Prior experience in technical capacity (ie Engineer)
• AWS Certification