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Responsibilities:
Drive program innovation by guiding cross-department initiatives through to completion
Draft plans, educational materials, presentations and communications designed to provide stakeholders with timely and accurate information regarding CTPRR initiatives
Maintain and enhance policy and detailed process documents for the program
Develop lasting partnerships with various enterprise teams while balancing risk, business objectives, and business impact
Establish a positive relationship and collaborate with internal partners and stakeholders to help formulate strategy and influence desired outcomes
Proactively identify impediments and appropriately drive resolution using network of peers and formal channels (including escalation if required)
Effectively prioritize work and manage capacity independently
Proactively provide visibility into delivery targets and progress while integrating Agile principles into team practices and work products
Actively contribute to team continuous growth culture by seeking, delivering and incorporating feedback on all aspects of work
About You:
You are detail-oriented and results-focused, with a proven track record of driving tasks to completion
You are comfortable with ambiguity and demonstrate strong problem solving abilities
You have strong communication skills and an ability to deliver complex information to stakeholders across many different teams
You have a desire to work in a very fast moving and forward leaning environment
You are a strong team player with an ability to collaborate effectively with team members and leaders across various organizations
You are able to work well under minimal supervision
You seek out and encourage feedback from team members
You demonstrate capacity to think broadly but go deep into subject matter when needed
You have a passion for continuous learning and staying up to date with cybersecurity technologies and trends
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 3 years of experience with Process Management and Change Management
At least 3 years of experience in information technology or cybersecurity
Preferred Qualifications:
Bachelor’s Degree
4+ years of experience with Process Management and Change Management
4+ years of experience with Business Process Management (BPM), Six Sigma, or Lean process improvement
4+ years of experience with third party risk management
4+ years of experience with governing risk frameworks PCI DSS, NIST Cybersecurity Framework, or NIST 800-53
1+ years of experience analyzing data
1+ year of experience with Agile Methodologies
1 or more professional certifications (CISSP, CTPRP, or CRISC)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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