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Microsoft Director – Unified Offerings 
United States 
655628080

10.09.2024

Required/Minimum Qualifications

  • product management and business planning, with a focus on customer experience and business impact.
    • OR equivalent experience.
  • 6+ years management (e.g., people, project, process, vendor, change) experience.

Additional or Preferred Qualifications

    • OR Master's Degree in Business, Operations, Finance or related field AND 10+ yearsproduct management and business planning, with a focus on customer experience and business impact.
    • OR equivalent experience.
  • 8+ years people management experience.
  • Experience interacting with and presenting strategy, projects and business results to senior executives.
  • Knowledge of Microsoft Unified and key competing offers from AWS, Google Cloud, Salesforce, etc. a plus.
  • Experience in cloud services, AI and Security, with a solid understanding of Microsoft’s solution areas: Infrastructure, Digital & App Innovation, Data & AI, Business Applications, Modern Work, Security.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Responsibilities

• People leadership and management capabilities, setting clear direction and priorities, enabling the team to do their best work, and growing and retaining key talent.
• Use market research, insights from engineering teams, industry analysts, and field and customer feedback to develop a deep understanding of our enterprise and mid-market customers and their needs across the different stages in their cloud, AI, and security journeys.
• Drive the offer strategy for Unified Enterprise / Mission Critical Services with a relentless focus on customer success, resiliency, security, and AI innovation. Includes portfolio planning, product management, and governance activities.
• Collaborate with our Delivery and Engineering teams to enable the designed customer experiences with scalable support capabilities, consistent delivery, and global capacity planning.
• Drive the business strategy for our new and legacy offerings, including customer transitions, renewal motions, SKU planning, packaging, pricing and financial incentives.
• Co-lead the go-to-market strategies, comms and campaigns in partnership with our GTM and Sales teams
• Establish and manage business processes for offers including business taxonomy, business rules, OKR definition and monthly and quarterly business reporting

Other

  • Embody our and