20+ Years overall technology experience, with at least 10 years covering Equities, with experience of managing application production support across multiple asset classes/functional areas such as Cash Equities, Electronic trading, Execution services, Derivatives, Prime, Stock Loan
Domain knowledge, gained through hands on experience of supporting Equities and sub-lobs within Equities
Experience of leading transformative programs/projects in application production support space to improve stability, enable the business and modernize the application production support function
Well versed with regulatory framework governing technology incidents across APAC region
Thorough understanding of technical areas such as Unix/Linux, Database (Sybase/SQL/Oracle), Perl, Python, Infrastructure, gained through hands on experience of supporting various applications and technologies
Track record of leading and managing medium to large teams spread across countries
Influential and collaborative skills to drive organization wide changes by embracing change and be a catalyst
Experience and thorough understanding of critical aspects for production support such as monitoring, recovery and routines such as recovery simulations and driving the development of required tooling
Thorough understanding of ITIL concepts, tools such as ITSM and Service Now. Experience of being involved in migrating to service now will be a big plus
Experience with tools such as ITRS-Geneos, Splunk, Dynatrace, Observability, Corvil in an operational role
Client relationship/service management experience
Proactive, able to multi-task, prioritize and work on own initiative
Able to work in a high pressure environment
Strong time management skills
Problem solving skills both technical and business related
Excellent verbal/written communication skills
Desired Skills:
Understanding of wider global markets line of business such as Futures & Options, Fixed Income, Commodities, Currencies & Rates
Past experience of working in a developer role, preferably for Equities business