As the Customer Program Manager, you will be responsible for managing project timelines and support execution of tactics related to the program.
JOB DESCRIPTION:
- Oversee activities and monitor project timelines
- Coordinate on ground activities and support sales and marketing activities as required
- Manage vendor onboarding, support raising POs, clearing invoices and other vendor related activities
- Develop and manage all internal communications related to the program
- Schedule and organize meetings with internal and external stakeholders
- Own all administrative and logistical activities
- Track all campaigns’ impact & ROI to determine the success
- Coordinate across sales, marketing, sales engineering, professional services to track deliverables of the program
- Arrange the sourcing and distribution of promotional merchandise and equipment to various customers
- Researching costs for swag, venues, entertainment and supplier management
- Managing and maintaining the scheduling of meetings for multiple execs - sending calendar invites, tracking all requests to change meeting time/place/attendee, ensuring all details are up to date and accurate at all times
- Onsite management and delivery of events
REQUIREMENTS:
An ideal candidate will have:
- 5-8+ years of proven experience in program coordination
- Bachelor's Degree in, Marketing, Business Administration, or a related field
- Demonstrated success in coordinating with diverse cross functional teams both inside and outside the company
- Hands-on budgeting experience
- Attention to detail and good organizational skills a must
- Hands-on execution ability with effective project and time management
- Project management, prioritization, accuracy in performance, ability to anticipate the needs of sales
- Ability to maintain an optimistic, approachable, and proactive attitude
- Fluency in the English language
- Excellent skills in stakeholder management and communication to stakeholders