Job Responsibilities:
- Build and maintain all product documentation spanning internal use-cases and client-facing marketing materials
- Manage all governance processes, including legal & compliance review of new product initiatives
- Develop User Stories and requirements to efficiently improve product and resolve bugs
- Manage all client feedback across the product suite, and work with Product Owners to develop the roadmap and advocate for tactical enhancements
- Collaborate with the Sales organization and facilitate all actions to support trials and client onboarding
- Manage Client Support requests during U.S. hours and address in a timely and professional manner
- Develop and maintain regular contact with trading desks and research
- Use Python and Excel to both support queries, and build examples for clients
Required Qualifications, Capabilities, and Skills:
- Bachelor's degree or higher in Finance, Business, STEM, or similar
- 7+ years experience in Financial Services, Product Management or similar
- Strong qualitative and quantitative analytical skills with the ability to synthesize and integrate large amounts of market information
- Proficiency in Excel and practical experience working with Python
- Excellent written and verbal communication skills, and demonstrated ability to successfully interact with clients, portfolio managers, traders, research, and sales
- A good understanding of financial analytics concepts, and the drive to both broaden this knowledge and to apply it to building an industry-leading product
- Exceptional teamwork and interpersonal skills
- A good understanding of financial technology and data consumption for financial services, with the interest to get hands-on with technical products
- Comfort working in a fast-paced environment with strong time-management skills
Preferred Qualifications, Capabilities, and Skills:
- A keen interest in building a high-grade product to specifications suitable for externalization
- Detail oriented, creative problem solver with ability to learn quickly, multi-task, and self-manage priorities
- Ability to build effective working relationships and interact comfortably with a wide spectrum of traders, research, clients, and technologists
- Clear, logical thinker with strong quantitative abilities