Bank Of America Team Leader 

India, Telangana, Hyderabad 

653059618

Responsibilities*

• Comprehending notices/incoming requests from Client/Agent Bank/Lenders and verifying/updating details in workflow tool
• Timely and accurate assignment of requests from workflow tool to processors
• Validating payment instructions/ notices and releasing advances/wires/notices to clients, lenders & Agent Banks on Loan IQ
• Actioning on periodic rate changes, rollovers, advances, payments, conversions on Loan IQ and Fronted Letter of Credit for Large Corporates
• Updating system of record while adhering to standard operating procedure and guidelines
• Managing manual matching and timely monitoring of wire matching automation, its reporting and working on manual matching
• Understanding of General Ledger postings and past dues
• Timely action, resolution and reconciliation of financial breaks/past dues and following escalation matrix as & when needed.
• Effective communication and coordination with fellow team members, managers, and other stakeholders (agent banks/lenders).
• Timely action on preparation and distribution of Delayed Investor Funding Report to stakeholders.
• Taking ownership of assigned portfolios/service requests/transactions and ensuring service request completions within turnaround time.
• Adherence to the Business Deliverables, SLA (Service Level Agreement) and Accuracy.

Job Title*

• Team Developer/ Team Leader

Education*

• B Com, M Com, MBA (graduation in finance stream)
• Certifications - If Any

Experience Range*

• 4-8 Years of relevant experience

Foundational Skills*

• Overview & Navigation of Loan IQ │ Advanced
• Overview & Navigation of iCon/GSS │ Advanced
• Overview & Navigation of Clearpar │ Advanced
• Banking & Markets Knowledge - Closing & Settlements, Loan Trade Servicing & Assignments, Primary & Secondary Markets │ Proficient
• Reconciliation - Understanding on GLs, Past dues etc. │ Proficient
• Commercial & Business Banking Lending - Basic Overview, Credit Product Knowledge, Loans Life Cycle & Credit documents │ Proficient
• Loan Servicing (Bilateral and Syndication) - Overview, types of Facilities, roles of different parties, Advances, Payments, Pricing Change, Renewals/Rollovers, Conversions, Fees, LCs, and Loan Maintenance │ Proficient
• Attention to Detail │ Expert
• Communication Skill - Verbal/Written │ Advanced
• Flexible and Open-Minded │ Proficient
• Customer Focus │ Proficient
• Stakeholder Management & Network/Relationship Building │ Proficient
• Critical Thinking │ Proficient
• MS Office (Excel, Word, PowerPoint) │ Proficient

Desired Skills*

• Functional knowledge of AI/ML tools │ Proficient
• Operational Risk - Inadequate or failed internal processes, people, and systems or from external events │ Proficient
• Global Payment Product/Ops knowledge - Wire Transfer, Direct Debit, ACH, Swift etc. │ Proficient
• Active Listening │ Proficient
• Team Building │ Proficient
• Numerical Ability │ Proficient
• Overview & Navigation of WorkFusion │ Proficient
• Data Management & Dashboard Tools - Tableau, Alteryx, SharePoint etc. │ Proficient

Skill maturity level definitions

Level 1:

Level 4:

Employee/Candidate is not only consistently demonstrating this skill in complex work situations and interaction environments, but he/she has been instrumental in mentoring or training fellow associates to develop the said skill on more than one occasions

Work Timings*

• 06.30 PM- 03.30 AM (US Region)
• 07:30 PM- 04.30 AM (US Region)

Requisition ID*

To be filled by the TA Partner

Role Type*

Individual Contributor

Sub Band*

7B/ 8A

Segment Type*

Non - IT

Indranil Chakraborty

GDL one Down*

Natesh Iyer