Honeywell Technical Support Specialist 

Canada, Alberta, Calgary 

651855070

You will report directly to our Technical Support Supervisor, and you'll work out of our Salem, OR location on a hybrid work schedule.

KEY RESPONSIBILITIES

• Provide technical facilitate to customers, troubleshooting and resolving technical issues
• Communicate effectively with customers to comprehend their needs and provide appropriate solutions
• Document and track customer inquiries and resolutions in our system
• Work with cross-functional teams to escalate and resolve complex technical issues
• Stay updated with product knowledge and industry trends to provide accurate and up-to-date information to customers

YOU MUST HAVE

• 2+ years of experience in technical support or a related role.
• Strong technical skills and knowledge of building automation systems.
• Exceptional problem-solving skills and a dedication to excellent customer service.

WE VALUE

• Bachelor's degree in Engineering or a related field.
• Experience providing technical support in the building automation industry.
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to adapt to changing technology and industry best practices.

• JOB ID: HRD259606
• Category: Customer Experience
• Location: 4001 Fairview Industrial Drive SE, Fairview Industrial,Park,Salem,Oregon,97302,United States
• Nonexempt