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SAP Business Processes Consultant - S/4HANA Service 
India, Karnataka, Bengaluru 
65181506

11.07.2024

What you’ll do

  • Good understanding of end-to-end core business processes of Service Management
  • Facilitate customer discussions and elaborate on the areas of proposed improvements
  • Aptitude to define the problem concisely and propose solution
  • Delivering billable components that meets a customer’s needs
  • Responsible for defining the scope of a project / opportunities, estimating efforts and project timelines
  • Participate in RFPs for Service Management

What you bring

  • Degree in Engineering (BE, BTech)
  • 5+ years of experience
  • Strong knowledge in SAP S/4HANA Service and Customer Management modules
  • Proficiency in ABAP, CDS, ODATA APIs, Webservices, SOAP APIs, BAPI, Middleware, CRM Web UI technology
  • Proficiency in AET, Extensibility, Workflows, BSP, Forms, Events, BADI, and Exits
  • In-depth knowledge of CRM one-order framework and S/4 CM one-order framework
  • Experience in S/4HANA Service and Customer Management
  • Experience in In-app Extensibility, Developer Extensibility and Side-by-Side Extensibility
  • ABAP RESTful Programming Model (RAP) Design
  • Fair understanding of BTP clean core concept
  • Good understanding of S/4 HANA Case management
  • Good understanding of solution mapping between SAP CRM to S/4 HANA Service
  • Good understanding of Fiori technology


Digital Supply Chain practice within SAP Adoption Services Centre helps our customers in their journey towards Intelligent Enterprise, S/4HANA Digital core (PCE, public, on-prem), Innovation and in the areas of supply chain and logistics. To address requirements in S/4HANA Service Management solution, build competency at S/4HANA Hub to deliver S/4HANA Service Management and related solution areas.