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Netflix SEO Specialist Mexico, Mexico City, Mexico City 651629784
28.03.2024
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This role is based in our Mexico City office in a hybrid model. Some travel to our Los Gatos or Los Angeles office will be required a few times a year.
What You’ll Be Doing:
- Develop a deep understanding of Netflix and how SEO can solve user needs throughout the customer journey
- Be the primary SEO owner for Customer Service while also frequently contributing to projects in other areas of our business
- Define and implement a strategic SEO roadmap for Customer Service and serve as the primary point of contact for customer and agent search feedback across the CS organization
- Partner with product management, marketing, engineering, and design to optimize customer journeys and web funnels for search
- Implement technical SEO improvements, from prioritizing opportunities and writing specs to testing and monitoring performance
- Continuously identify new SEO opportunities through content gap analysis, competitive research, site audits, and performance monitoring
- Regularly review and audit content performance on search engines, ensuring discoverability and user engagement across diverse regions
- Proactively mitigate the impact of ongoing technology changes on search performance and oversee the smooth migration of the Customer Service CMS.
- Educate product, design, and engineering teams as well as writers, editors, and other stakeholders on SEO best practices and current industry trends
We’re seeking a candidate who has:
- 6+ years of SEO experience, ideally with demonstrated success in global enterprise environments
- Solid understanding of technical SEO, publishing workflows, and content operations
- Proficiency in popular tools like Google Search Console, Screaming Frog, and Lumar, Botify, SEMrush, and Ahrefs
- Strong interpersonal and communication skills to build bridges and collaborate effectively with diverse teams
- Passion for SEO and innovation, with a keen eye for detail and excellent project management skills
- Ability to thrive in a fast-paced environment, work independently, and analyze data for both quantitative and qualitative insights
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