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Apple WW Channel Sales & Operations - AI Product Manager Conversational Learning United States, California, Cupertino 651484200
07.04.2025
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1. AIML Product Strategy & Vision:- Define and drive the AI/ML product vision, strategy, and roadmap for conversational commerce solutions across our channel sales platforms.- Understand how to build AI-enabled adaptive learning platforms.- Translate business goals into technical requirements, driving the AI architecture needed to deliver scalable, ground breaking AI/ML solutions.2. AI-POWERED SOLUTION:- - Design AI/ML-driven features and solutions to create intelligent sales enablement and assistants.- Drive product development of intelligent systems that optimize personalized content delivery, and other AI-driven selling capabilities.3. SCALABILITY & INNOVATION:- Architect solutions that are scalable, secure, and maintainable, using AI/ML to enable personalized shopping experiences and sales insights across multiple channels.- Stay on the cutting edge of AI/ML technologies, incorporating standard methodologies and innovations to continuously improve product offerings.4. CROSS-FUNCTIONAL COLLABORATION:- Work closely with sales leaders, and partner teams, to ensure alignment on product requirements and value propositions.- Communicate the product vision, strategy, and value to partners and senior leadership, gaining alignment and support for AI/ML initiatives.5. METRICS & PERFORMANCE:- Establish and monitor product success metrics (adoption, engagement, revenue impact) and use data-driven insights to drive continuous product improvement.
- Experience: 10+ years of experience in product management, with 5+ years in AI/ML-focused product roles. Proven track record in building and scaling AI/ML solutions, preferably in sales chatbot domains. Consulting experience preferred
- Technical Expertise: In-depth knowledge of AI/ML models, data pipelines, cloud technologies, and product architecture. Experience with NLP, machine learning, deep learning frameworks, and analytics tools.
- Domain Knowledge: Experience in conversational commerce solutions with a deep understanding of how AI can enhance selling and sales conversion.
- Bachelor’s degree or equivalent experience in Computer Science, Data Science, or an equivalent.
- Master’s degree or PhD in AI/ML is a strong plus.
- Background with learning technology solutions.
- Collaboration: Strong cross-functional collaborator with excellent communication skills to influence key partners and drive alignment across teams.
- Problem Solving: Ability to translate complex business problems into actionable AI/ML-driven product solutions.
- Agility: Experience working in Agile environments, with a focus on iterative product development and rapid experimentation.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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