Provide support to Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.
Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operations
Identify and suggest process improvements for products as an SME (subject matter expert)
Implement and validate process improvements for each respective product and create customized reporting
Respond to requests and deliverables with internal and external clients and vendors
Identify and select solutions to problems, based on analyzed data
Participates in ad hoc projects as defined by supervisor and execute complex transactions and participate in complex processes
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Relevant Degree or equivalent experience
Demonstrated project management skills
Ability to work under pressure and manage to deadlines
Ability to work in a fast-paced environment
Consistently demonstrates clear and concise written and verbal communication
Attention to detail and intermediate problem solving skills
Education:
Bachelor’s degree/University degree or equivalent experience
Conocimiento en:
Conciliación de pago
banca electrónica
SPEI
análisis de datos, análisis de deficiencias, análisis de errores y soluciones