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Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
We empower our employees to manage their financial well-being and help them plan for the future.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
Operational Risk Management (ORM) is seeking to hire an Operational Risk Officer to support its growing footprint. You will work within ORM’s Processing Risk and Operational Coverage Team, partnering with the Services business. You will provide hands-on support to Business Units, ensuring that key operational risks are identified, managed, and monitored effectively. You will have the opportunity to recommend and facilitate continuous improvement within processes and controls, promoting operational risk awareness and contributing to a positive organizational culture. As a subject matter, you will provide qualified advice & support to Business Partners on a broad range of risk matters, investigate Operational Risk Events, test the effectiveness of controls, and promote good compliance with key policies & procedures. You must be able to evidence advanced communication and influencing behaviors.
In this role, you’re expected to:
You will oversee Securities Services activity Governance that may include, but not limited to: Securities Services, Securities Services Operations, with specific focus on deep dive reviews (full scope and targeted) across all products and services offered.
Serve as a Securities Services oversight function working with the In-Business Operational Risk and Independent Risk Teams.
Oversee the suite of Securities Services Key Risk Indicators (KRIs) used to measure business performance against risk appetite tolerances.
Ensure Operation Risk Policy implementation and exception approvals.
Inform Operational Risk Council on Sub-Segment Level OR related matters Attends in Business Risk Committees and forums as a strong, independent challenger.
Be the catalyst for Securities Services change initiatives covering change management and end-user computing reduction
Export best practices and common risk, controls, and corrective actions through Framework Papers.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
Drive compliance with applicable laws, rules and regulations, adhering to Policy.
Apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Experience:
Overall 10+ years with 4+ years relevant experience of Risk and Control oversight, prior Securities services experience strongly desired, Operational Risk, Audit or 1st line Operations experience beneficial.
Understanding of Operational Risk Management framework tools including Control Assessments, Scenario Analysis, Event Reviews etc.
Know how the business works in context of the Securities Services – be aware of current and future strategies, tactics, trends, policies, and practices.
Robust understanding of the construction of an effective control environment.
Superior communication (both verbal and written), facilitation and consensus-building skills. Ability to effectively communicate with senior Securities Services leadership.
Demonstratedrelationship-buildingskills, with a superior ability to make things happen using positive influence.
Strong problem-solving skills; comfortable tackling complex problems and breaking these down into manageable pieces.
Process design and analysis skills.
degree or equivalent experience
Time Type:
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