Job Summary-
- As a Business Analyst Associate in our Wealth Management Reconciliations Centre of Excellence, you will be working on strategic business initiatives and performing data analysis.
- You will engage with stakeholders to provide solutions with senior management visibility and be involved in transformation initiatives leveraging analytical tools.
- This role provides you with the opportunity to enhance reconciliation processes, perform root cause analysis, and work closely with and influence business stakeholders globally and locally.
Job responsibilities:
- Manage reconciliations of all PB/IPB accounts held by the private bank for various currencies.
- Conduct detailed analysis of processes and systems to identify opportunities for improvement.
- Collaborate with stakeholders to gather and document business requirements.
- Develop and maintain detailed project documentation, including business requirements, process flows, and use cases.
- Perform data analysis to support business decision-making and strategy development.
- Assist in the design and implementation of business solutions and process improvements.
- Facilitate meetings and workshops to drive project objectives and stakeholder alignment.
- Provide insights and recommendations based on data analysis and business knowledge.
- Support the development and execution of test plans to ensure solutions meet business needs.
- Track, analyze, and follow up on project progress and outstanding requirements.
- Manage relationships through inclusivity and demonstrate collaborative teamwork.
Required qualifications, capabilities, and skills
- CA/MBA/graduate from recognized institute with 8 or more years of experience in business analysis
- Good Knowledge on Microsoft Office applications (MS Word, MS Excel, MS PowerPoint & MS Outlook)
- High level of proficiency in excel and a high degree of comfort with technology
- Good Product and Process Knowledge
- Excellent analytical and presentation skills.
- Ability to perform research and investigation
- Strong Problem Solving & Analytical Skills.
- Experience with MIS & reporting.
- Strategic thinking and the ability to challenge the status quo.
- Conflict management skills.
- Leadership qualities – leads by example and is an effective role model.
Preferred qualifications, capabilities, and skills
- Support the team in their mission to provide top quality operations.
- Ability to handle all miscellaneous requests related to the process and assist the team with research and investigation as required.
- Ensure documentation of procedures and identify requirements for additional controls as needed.
- Ability to identify potential risks in processes and mitigate them by implementing appropriate controls.
- Conduct periodic process reviews and suggest improvements to enhance efficiency and reduce costs.
- 100% adherence to procedures to ensure a positive client experience.
Client focus – role involves servicing highly sensitive relationships and managing the client experience is a key deliverable