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JPMorgan Business Analyst Associate 
India, Maharashtra, Mumbai 
649955076

04.01.2025

Job Summary-

  • As a Business Analyst Associate in our Wealth Management Reconciliations Centre of Excellence, you will be working on strategic business initiatives and performing data analysis.
  • You will engage with stakeholders to provide solutions with senior management visibility and be involved in transformation initiatives leveraging analytical tools.
  • This role provides you with the opportunity to enhance reconciliation processes, perform root cause analysis, and work closely with and influence business stakeholders globally and locally.

Job responsibilities:

  • Manage reconciliations of all PB/IPB accounts held by the private bank for various currencies.
  • Conduct detailed analysis of processes and systems to identify opportunities for improvement.
  • Collaborate with stakeholders to gather and document business requirements.
  • Develop and maintain detailed project documentation, including business requirements, process flows, and use cases.
  • Perform data analysis to support business decision-making and strategy development.
  • Assist in the design and implementation of business solutions and process improvements.
  • Facilitate meetings and workshops to drive project objectives and stakeholder alignment.
  • Provide insights and recommendations based on data analysis and business knowledge.
  • Support the development and execution of test plans to ensure solutions meet business needs.
  • Track, analyze, and follow up on project progress and outstanding requirements.
  • Manage relationships through inclusivity and demonstrate collaborative teamwork.

Required qualifications, capabilities, and skills

  • CA/MBA/graduate from recognized institute with 8 or more years of experience in business analysis
  • Good Knowledge on Microsoft Office applications (MS Word, MS Excel, MS PowerPoint & MS Outlook)
  • High level of proficiency in excel and a high degree of comfort with technology
  • Good Product and Process Knowledge
  • Excellent analytical and presentation skills.
  • Ability to perform research and investigation
  • Strong Problem Solving & Analytical Skills.
  • Experience with MIS & reporting.
  • Strategic thinking and the ability to challenge the status quo.
  • Conflict management skills.
  • Leadership qualities – leads by example and is an effective role model.

Preferred qualifications, capabilities, and skills

  • Support the team in their mission to provide top quality operations.
  • Ability to handle all miscellaneous requests related to the process and assist the team with research and investigation as required.
  • Ensure documentation of procedures and identify requirements for additional controls as needed.
  • Ability to identify potential risks in processes and mitigate them by implementing appropriate controls.
  • Conduct periodic process reviews and suggest improvements to enhance efficiency and reduce costs.
  • 100% adherence to procedures to ensure a positive client experience.

Client focus – role involves servicing highly sensitive relationships and managing the client experience is a key deliverable